Rental conditions & rental guidelines
Disclosure in accordance with the information obligation pursuant to §5 E-Commerce Act, §14 Austrian Commercial Code, §63 Industrial Code and disclosure obligation pursuant to §25 Media Act
- - Booking is only confirmed and fixed after receipt of payment.
- - Minimum age 18 years and at least 6 months driving licence possession for vehicles under 500 HP and under € 100,000.00 new value.
- - Minimum age 20 years and at least 2 years driving licence possession for vehicles over 500 HP and over € 100,000.00 new value.
- - A deposit of € 500.00 (for all vehicles - cars + commercial vehicles + trailers) and one month's rent (for long-term rentals) must be paid in cash on collection - you will also receive a cash refund if the vehicle is returned free of damage, clean (inside and outside) and with the same tank level.
- - Deductible: € 1,000.00 (€ 500.00 deposit + € 500.00 excess payment) will only be charged in the event of damage - in the event of a total loss plus an extra € 5,000.00 deductible + recovery and towing costs, as well as tyre and rim damage. Damage to tyres and rims is generally not insured and must be paid for directly by the customer.
- - Excess kilometres will only be charged if the vehicle is driven in excess of the agreed mileage.
- - A processing fee of €50.00 will be withheld or charged additionally for any last-minute changes to the booking or additions or subsequent bookings or non-compliance with the rental agreements, in particular after invoicing has already taken place
- - Cancellations made after the booking has been confirmed due to invoices already paid or issued will incur a cancellation fee of 10 % of the rental price + €50 processing fee.
- - If a booking is cancelled one day before the start of the rental period or on the same day as the start of the rental period, 50 % of the rental amount + €50 processing fee will be retained or charged.
- - If the already paid booking is only postponed and not cancelled with a comprehensible reason at least 24 hours before the start of the rental, the amount paid remains as a credit and another possible booking date is agreed upon
- - It is possible to book kilometre packages in advance. Mileage packages can also be rebooked during the rental up to a maximum of 4 hours before the end of the rental period - significantly cheaper than excess mileage. Booked kilometre packages will not be refunded if the kilometres have not been driven during the rental period.
- - International journeys must be notified in advance - there is an additional charge of 10 % of the hire price per day.
- - Additional drivers must be notified in advance - there is an additional charge of 10 % of the rental price per day per driver - there is no insurance cover without additional driver notification.
- - If the vehicle is returned significantly later than agreed for inexplicable reasons, 10 % will be deducted from the daily rental price for each hour or part thereof or will be charged additionally.
- - Rental contract is drawn up on collection or delivery on site
- - Vehicles are GPS monitored.
- - Strict smoking ban in all vehicles
- - Launch control starts, drifting and racetrack operation are prohibited
- - Animals must be agreed and are only permitted in suitable boxes (can also be rented)
- - All vehicles have a valid digital Austrian motorway vignette and the digital toll for the A13 Brenner motorway.
- - Ski and bike racks can be hired in addition to the vehicles
- - Vehicle collection is at the Navista business park - Hall 32 - Außerweg 2a - 6145 Navis
- - You can park your vehicle in our hall or in the outdoor car park during the rental period - however, we accept no liability for damage caused by third parties.
Sum insured and deductible
It is noted that the rented car is covered by liability insurance with a sum insured of EUR 15,000,000.00 and comprehensive insurance with an excess of EUR 1,000.00 (500.00 deposit + € 500.00 excess payment) up to a maximum of 1% of the gross original price of the vehicle. In the event of a total loss, an additional € 5,000.00 excess + recovery and towing costs. Damage to tyres and rims is generally not insured and must be paid for directly by the customer.
In the event that the fault for an accident is unclear, the lessor is entitled (but not obliged) to settle the damage via the comprehensive insurance; in this case, the lessee is obliged to pay the lessor the deductible in the comprehensive insurance.
The Hirer is advised that the rims and tyres fitted to the rented car are not insurable and that the Hirer must therefore compensate the Rental Firm in full for any damage to the rims and/or tyres.
Obligations. The renter is advised that, in particular, there is no insurance cover for damage caused intentionally (punishable by law) or if the vehicle is driven in an impaired state due to alcohol or narcotics, if the driver does not have the necessary authorisation to drive the vehicle (driving licence), if agreements on the use of the vehicle are not complied with or if more persons than permitted are transported. Furthermore, there is no insurance cover for damage caused by gross negligence in the comprehensive insurance. Furthermore, the Hirer is advised that in the event of injury to persons, assistance must be provided to them or, if they are unable to do so, assistance must be provided immediately; in the event of personal injury or damage to property, the nearest police station must be informed immediately and the insurance cover shall lapse if these obligations are not complied with.
The tenant shall be liable to the landlord for all damages resulting from a breach of obligation and shall indemnify the landlord and hold the landlord harmless for damages incurred by third parties.
Rent and maximum distance travelled; deposit
The total rent is due for payment at the beginning of the rental period. Any additional kilometres are due for payment by the lessee immediately upon receipt of the corresponding invoice from the lessor.
Deposit: The tenant undertakes to pay a deposit of EUR 500.00 per month's rent in cash in connection with the tenancy in question. The deposit amount shall serve to cover all claims of the landlord against the tenant arising from the tenancy in question, regardless of their nature. The Tenant shall have no claim to the handover of the rented property without a prior deposit.
Waiver of set-off: Any kind of set-off of the tenant's claims against the rent is expressly excluded, with the exception of related claims, claims that have been established by a court or recognised by the landlord.
Use/takeover of the rental object
The Hirer undertakes to use the rental vehicle in accordance with Section 1 of this contract only for journeys within Austrian territory. The Hirer undertakes to drive the rental vehicle exclusively himself and not to pass it on to third parties or have it driven by third parties, unless a person is expressly named in this contract who will drive the rental vehicle alongside the Hirer. The contracting parties mutually agree that the rented item will be driven by the following person (hereinafter also referred to as the „driver“) in addition to the renter, whereby the renter shall be liable for the behaviour of this driver in connection with the use of the vehicle as for his own.
Any transfer to persons not specified in writing in this contract, whether in return for payment or free of charge, is not permitted.
The rented item must be taken over by the Lessee at the registered office of the Lessor stated in this contract at the beginning of the rental period after prior appointment with the Lessor.
It is mutually agreed that the rented property was taken over by the tenant in as-new condition and free of defects. The Hirer confirms that he has inspected the rental item accordingly before taking it over. The Hirer has also tested the vehicle as part of a test drive. The condition of the rental item described in this contract is therefore known to the Hirer.
The renter or the driver listed above must treat the rented item with care and use it in such a way as to avoid damage or excessive wear and tear. The renter undertakes to use the rental item with the care of a prudent driver, in particular the renter is obliged to constantly monitor road safety, the oil level and tyre pressure. The renter shall be liable for any damage or loss of any kind to the rented item during the rental period, provided that he or the above-mentioned driver is at least slightly at fault. The renter acknowledges that the rental vehicle is a non-smoking vehicle and that smoking in the vehicle is therefore prohibited.
The Lessee undertakes to comply with all regulations applicable to the operation and use of the rental object (traffic regulations, etc.) and to immediately pay all administrative fines or penalties of any kind whatsoever resulting from a violation of statutory regulations (e.g. the StVO) and to indemnify, sue and hold the Lessor harmless in this respect. Furthermore, the Lessee shall be liable for all damage to the vehicle during the rental period and shall indemnify, defend and hold the Lessor harmless in this respect.
In the event of an accident, the Hirer or the above-mentioned driver must strictly comply with all obligations incumbent on him/her under the insurance contract (cf. Section 1 of this contract) and notify the Rental Firm immediately and comply exactly with its instructions regarding the repair of the rental object.
Maintenance, repair work, notification of defects
The costs of maintenance, repair work due to normal wear and tear or technical defects and the annual inspection (§ 57a KFG) shall be borne by the Lessor. The Lessee is not authorised to carry out work or repairs to the rental object or have such work or repairs carried out without the prior consent of the Lessor.
The tenant is obliged to notify the landlord immediately in writing of any defects that occur. The exemption from rent pursuant to § 1096 (1) ABGB is excluded in its entirety by mutual agreement.
The costs for operating materials (in particular fuel or electricity, engine oil, windscreen cleaner or antifreeze) shall be borne solely and finally by the renter.
Restitution of the rental object
The rental object must be returned on the day of termination of the rental relationship to the Lessor's registered office stated in this contract by prior appointment and formally handed over to the Lessor.
The rented property must be returned by the tenant in the condition in which it was received, with the exception of normal wear and tear. In the event that the rented item (inside and outside) is not returned completely clean and without any odour impairments, the tenant shall be obliged to reimburse the cleaning costs on a time and material basis.
Place of jurisdiction and applicable law
The rental object must be returned on the day of termination of the rental relationship to the Lessor's registered office stated in this contract by prior appointment and formally handed over to the Lessor.
The rented property must be returned by the tenant in the condition in which it was received, with the exception of normal wear and tear. In the event that the rented item (inside and outside) is not returned completely clean and without any odour impairments, the tenant shall be obliged to reimburse the cleaning costs on a time and material basis.
Inclusion of the landlord's General Terms and Conditions („GTC“)
The contracting parties agree that the General Terms and Conditions (GTC) of the landlord printed on the reverse of this rental agreement shall apply to the contractual relationship in question. Any general terms and conditions of the tenant shall not become part of the contract.